Privacy Policy

At Elarafy, we respect and value the privacy of our website visitors, clients, and users. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website or engage with our software products and services. By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect We collect both personal and non-personal information when you interact with our website or services: Personal Information: This Includes, But Is Not Limited To, Your Name, Email Address, Phone Number, Billing Information, And Any Other Information You Voluntarily Provide Through Forms Or Communication On Our Website. Non-Personal Information: This includes data that does not directly identify you, such as IP address, browser type, device information, pages viewed, and the time spent on our site.

How We Use Your Information We use the information we collect for several purposes, including: To provide, maintain, and improve our website and services. To respond to your inquiries, customer support requests, or feedback. To personalize and enhance your user experience. To communicate with you about updates, offers, or marketing materials (with your consent where required by law). To comply with legal obligations and protect our rights and interests. Cookies And Tracking Technologies We use cookies and similar tracking technologies to enhance your experience on our website.

Cookies are small files stored on your device that help us track user preferences, analyze traffic, and provide a more personalized experience. You can control cookies through your browser settings. However, disabling cookies may affect some features of our website. Data Sharing And Disclosure We do not sell, rent, or trade your personal information. We may share your information with trusted third-party service providers to perform hosting, analytics, or marketing functions. These third parties are required to maintain the confidentiality and security of your data.

We may also disclose your information if required by law in response to legal processes, or if we believe it is necessary to protect our rights, property, or the safety of others. Data Security We take reasonable precautions to protect the personal information you provide to us. We implement industry-standard security measures, including encryption, secure servers, and firewalls, to safeguard your data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

Third-Party Links Our website may contain links to third-party websites. These websites are not operated by us, and we have no control over their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit. Your Data Rights Depending on your location, you may have certain rights regarding your personal information, including: The right to access, correct, or delete your personal data. The right to withdraw consent for data processing. The right to object to or restrict the processing of your data.

If you wish to exercise any of these rights, please contact us using the information provided below. Children’s Privacy Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information.

International Transfers If you are accessing our services from outside of the country where we are based, please be aware that your data may be transferred to and processed in a country where data protection laws may differ from those in your jurisdiction. By using our website, you consent to such transfers. Changes To This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

We will notify you of any significant changes by posting the updated policy on this page, with a revised “Effective Date.” We encourage you to review this Privacy Policy periodically.